All refunds are subject to a 15% restocking fee. Refunds are for the cost of the merchandise only and do not include the shipping cost. Orders with free shipping will have actual shipping deducted from the refund amount. Orders with free items from a promotion code/sale will have 10% deducted from the refund amount.
All returns requests must be within 30 days of order. Must be returned in its original packaging unworn, unwashed and with original tags.
*PLEASE NOTE* ALL Sales of ANY promotional items, intimates, wigs or halloween costumes are NOT eligible for returns or exchanges.
All U.S. orders take a max of 3 days from when they are received to being shipped out (not including weekends or holidays). International orders take a max of 5 days from when they are received to being shipped out (not including weekends or holidays). Orders placed on Fridays will be shipped the following Monday. (If Monday is a holiday, it will ship Tuesday).